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BUILDING TECHNOLOGIES INC. PRIVACY POLICY (Customers)

Building Technologies Inc. ("BT") is committed to protecting the privacy of its customers. The following policy describes how BT will collect, store, use and distribute customer information. This policy does not apply to any BT corporate customers. Corporate customers should review the specific provisions of their agreements with BT.

USE OF INFORMATION

BT will collect, use and disclose information that is reasonably required to enable BT to provide and maintain the particular product or service requested, to maintain its customer lists and to respond to inquiries or feedback from customers or service providers. Subject to the exclusions below, BT will use personal information only for the purposes for which it is collected, unless you otherwise agree that BT may disclose it.

BT may use information to compile aggregate statistics and related site information, to conduct internal research or for marketing purposes and may also provide general information to our partners, investors or other third parties.

We will provide information to third parties involved in the delivery of the products or services to you (such as your landlord and technical support companies or companies providing the technology required to deliver the services) and to third party agencies providing credit card processing, fraud detection and order fulfillment services. Please be assured that we will not actively collect personally identifiable user information for the purpose of sale or marketing in a way that specifically identifies the individual. In other words, we don't sell customer lists.

If we are conducting user surveys or gathering additional data (such as, for example, information required to provide services or products), we will tell you why we are collecting the information at the time we collect it.

From time to time we may employ third parties to help us improve our products or services. These third parties may have limited access to databases of information solely for the purpose of fulfilling these activities and they will not be able to use the information for any other purpose.

HOW TO CONTROL THE INFORMATION YOU PROVIDE TO US

If you wish to update your information have other enquiries about BT's privacy practices, please contact us as follows:
Privacy Coordinator
Building Technologies Inc.
370 Forest Street, Suite 100
Ottawa, Ontario, K2B 8B3

SECURITY

The Internet is not a secure medium of communication and privacy cannot be ensured. We cannot assume any responsibility, nor will we be liable, for any damages you or a third party may suffer as a result of the transmission of any information that you make through the Internet.
Please note that to the extent you provide information on the Internet (such as on-line chat rooms) or to websites that you may access utilizing products or services provided by BT, we have no control over such third parties and your information may become publicly available. You should read the privacy policies applicable to any website or other area of the Internet which you visit (whether or not you provide any information to such sites) to determine their policies and practices.

If you have any doubts about the privacy of the information you are providing on another website, we recommend that you contact that site directly for more information and review its privacy policy.

IMPORTANT EXCEPTIONS

We may disclose user information to a third party without your consent if we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other customers or anyone else that could be harmed by such activities or if we believe in good faith that such disclosure is required by and in accordance with the law or judicial process.

We will also disclose your information to third parties involved in the delivery of the products or services to you (such as your landlord, technical support companies or companies providing the technology required to deliver the services) and to third party agencies providing credit card processing, fraud detection and order fulfillment services and in connection with a corporate re-organization, a merger or amalgamation with another entity, or a sale of all or a substantial portion of our assets provided that the information disclosed continues to be used for the purposes permitted by this Privacy Policy by the entity acquiring the information.

YOUR CONSENT

By receiving products or services from us, you consent to the collection and use of your information as we've described in this policy.

CHANGES TO OUR POLICY

If we find it necessary or desirable to change our privacy policy in the future, we will post changes as soon as they go into effect so that you are always aware of what information we collect, how it would be used, and under what circumstances we would disclose it. Any change to this policy will become effective on the date the change is posted. You can determine this date by looking at the date in the lower right hand corner of this web page. We recommend that you print a copy of this policy for your reference and revisit this policy from time to time to ensure you are aware of any changes. Your continued use of the products or services signifies your acceptance of any changes.

Last updated June 5, 2003